Carlton Online Opportunities and Learning (COOL)



Volunteers will be available to help residents with their computer skills, hardware set up and trouble shooting. Volunteer training will also be available.

The University of Melbourne is a key partner in the COOL project, and provides student volunteers to help residents with their computers. Student volunteers from the University’s Department of Information Systems are a great asset to the project and will provide assistance with the following:

• Hardware installation
• Trouble shooting
• Helping residents to learn how to use a computer
• Assisting at the computer clinics
• Designing and translating relevant brochures for the project
• Designing IT manuals in different languages
• Conducting relevant research and needs analysis

The University has established a student group called ‘inKind IT, to be responsible for promoting the project and recruiting appropriate students to volunteer on the project. All student volunteers will receive appropriate volunteer training to assist them to understand their role in working with the residents.

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